Refunds & Cancellation

Effective date: April 4, 2025

Free trial

All paid plans (Starter and Team) include a 14-day free trial. Your payment method is collected at sign-up but will not be charged until the trial period ends.

Cancel before the trial ends and you will not be charged.

Auto-renewal

Paid subscriptions renew automatically at the end of each billing period (monthly or annual) at the then-current price. You will receive a renewal confirmation from Paddle before each charge.

Cancellation

You may cancel your subscription at any time through your account settings or the subscription management method made available by Paddle.

Cancellation takes effect at the end of the current billing period. You retain full access to the Service until then, and the subscription will not renew.

Refunds

After the trial period, subscription fees are generally non-refundable except where required by applicable law or where a refund is granted under Paddle's policies or our exception policy.

If ResourcePulse experiences a technical failure or other service issue that materially prevents you from using the Service, refund or credit requests may be considered on a case-by-case basis. Contact us at hello@resourcepulseapp.com within 14 days of the charge.

Paddle may also issue refunds in accordance with applicable law and Paddle's own policies. See Paddle's Buyer Terms for details.

EU consumer rights

If you are a consumer resident in the European Union, European Economic Area, Switzerland, or the United Kingdom, you may have a statutory right to withdraw from certain distance contracts for digital services within 14 days of conclusion of the contract. Any statutory withdrawal rights you have will be governed by applicable law and, where relevant, Paddle's Buyer Terms and refund policy.

Nothing in this policy limits any statutory rights you have under applicable consumer protection law that cannot be excluded or limited by contract.

Operator

ResourcePulse is operated by Denis Połyncew Software Engineering, ŚW. MIKOŁAJA 8/11/208, 50-125 Wrocław, Poland. NIP: 7543173139.

For billing questions or refund requests: hello@resourcepulseapp.com